Technical Services

Selling either a new or reconditioned machine is only the start. That is why FPE have invested heavily in its workshop and engineers to ensure you get the back up you need

Our well trained and mobile engineers can diagnose and rectify faults on most makes of machinery while on site

FPE offer four categories of service

• Breakdown callout Should your machines breakdown or develop symptoms which are cause for concern, FPE can schedule an engineer to attend your site and diagnose the fault , usually next day. Most breakdowns can be fixed on site, however for more terminal cases FPE can recover the machines back to its workshop for a repair estimate.
• Service Callout Preventative maintenance is essential on all machinery. This is why FPE stock most service related and fast wear items. Our trained engineers will carry out the service at a time that causes minimal disruption to your production.
• Service Agreement FPE are pleased to offer all customers a Service Agreement. For one annual premium, FPE will schedule regular service visits on all machinery covered by the agreement, leaving you to concentrate on your business.
  More and more customers have seen the benefits of this service over recent years, with most opting for a 2 visit service agreement at six monthly intervals, FPE can also tailor 4, 6 & 12 visit agreements if required.
• Repair and Refurbishment FPE are pleased to provide customers with a repair or refurbishment estimate for machines that are recovered to our workshops in Poole, Dorset.